Organising A Funeral

Immediate Steps

In this difficult time, take immediate steps to reach out to us. Our compassionate team is here to assist you in planning a meaningful and dignified farewell for your loved one. Contact us now.

Step 01:

Let us know.

We are here for you 24/7, if your loved one has passed call us on (07) 5463 1155.

During this call we will talk you through what information is needed, such as their name, date of birth, where they have passed and if a medical professional has completed documentation. We will also ask a few questions such as who is the next of kin/executor, and if the service will be a burial or cremation.

Step 02:

Bringing them into our care.

We will bring your loved one into our care as soon as we can. Before we can, a medical professional will need to visit and fill out the necessary paperwork.

Our trained staff will bring them into our care, with respect and dignity, and they will talk you through what will happen during this time. A time can be arranged for you to spend some time with your loved at our Funeral Home if you wish.

Step 03:

Meet with us.

To organise the funeral, we will need to arrange a meeting. This meeting can either be at our office or your home. If interstate, preliminary arrangements can be made over the phone until you arrive.

Organising the Funeral Service

We are here to guide you through every step of the way. They will organise the service details, along with the legalities of your loved ones passing. During the arrangement meeting, be prepared to discuss:

Information required for the Death Certificate
The Type of Service; whether burial or cremation
Date, time and location of the service
Coffin or Casket Selection
Any Floral Arrangements
Who will conduct the service, whether a minister or one of our celebrants
Arrange a time for a viewing, if requested
Discuss clothing and specifics of mortuary care – if you would like your loved one dressed in
something special, or if you would like to include any letters, photos or keepsakes to be with
your loved one.
Arrange catering and after service refreshments
Any specific memorial stationery or requests to ensure the service in personal and special to
your family.
Creating a photo slideshow if to be played and how to arrange and collate photos for this

If using our Funeral Celebrant, they will discuss with you how the service is to be structured, with who will speak, any poems or readings to be shared, music selection, photo slideshow, and any other special items throughout the service.

(07) 5463 1155

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